Endeavour Court Motor Inn

Owner was rude. We booked through a third party booking site, on checking in after an extensive wait to be served, the attendant (I assume owner) went into a full rant about how she hates third party booking sites stating they undercut her and demanded to know what we paid which we told her. She went off about how much she normally charges and was being ripped off then aggressively asked what time we will be checking out. The online booking which only allowed us to nominate 4 people, (we had 5) for the room booked which accommodated five. We pointed this out and were made to pay an additional $20...which is fine, but the whole check in process took 10+ minutes which mostly consisted of her ranting and making us feel unwelcomed, like we had done something wrong even booking to stay here. If we had not already pre-paid we would have left. There looked to be only one other guest staying that night so they should be thankful for the third party site for our whole 12 hour stay there. I will definitely never stay there again and it's a shame people who run a business (I have owned several) treat customers this way with such a greedy focus and lack of hospitality. Wifi didn't work, there was no complimentary little bottles of shampoo or conditioner products that almost all accommodations normally provide, just a wall mounted almost empty squeeze bottle soap. Cheap well used mattresses. The one bottle of water my kid thought came with the room had to be paid for too, again which is fine, but clearly a profit focused business. The room size however was spacious and clean.

Very disappointed with customer hospitality- read other reviews about how friendly this motel is- so not our experience. Welcome was cool not even a smile, next day we asked politely for a bed topper as I found the bed hard. I was told it had one, and made to feel my request was unreasonable- told it had one, (which it had only a mattress protector), the verbal and body language was clear that it was such an inconvenience for him. Very disappointed and don’t believe this is a friendly place as it certainly wasn’t our experience. The room was a good size, bathroom nice and clean. Linen was nice. The dust under the glass on the bedside tables wasn’t great, but otherwise the room looked well dusted. A stay these days isn’t just about the room but the experience and sadly this stay was not great.

Absolutely phenomenal place to stay. Dubbo was a stop off and didn’t need much more than a bed but was delighted by this place. Awesome location, rooms are super clean, little towelettes and hotel toiletries, a well stocked mini bar with displayed prices. Location is also awesome, off the main drag but you wouldn’t know for how quiet the rooms are, and coffee shops just across the road. Thoroughly enjoyed my stay and took a business card to come back.

The Rooms were probably the Best part honestly and even that wasn't 100%. It was Clean and Tidy but the Air conditioner/heater Didn't work and when it was on it blew out a strange smell and Made Noises and Luckily we always pack our own because There was no Body wash or soap available. The Service was absolutely appalling.. I've never been spoken so rudely and arrogantly by someone from hotel management before. He criticised my parking because I was Just over the line. He was quite rude and spoke like he was better than us and then charged us $10 more than what was listed and what we were told then when we told him that we were pensioners he said well I'm not putting that discount on now should've thought about that beforehand." There was nothing complimentary, and sugar and coffee sachets were $3 per serve. EVEN though their Website says "Breakfast included". After being asked he said we keep it up to get more service and offer a packet of cereal if people really want it. This place was Definitely overrated.. great for a sleep and a A shower but I wouldn't call this a 4 star hotel with the way service was. Definitely won't be going back.